PhoneMyAgent - AI phone agents for business

It works like a new hire that already read your handbook

You give PhoneMyAgent your documents. It learns your business. When someone calls, it answers like a person who's worked there for months.

Step 1

Upload anything

PDFs, docs, or your whole website. The agent indexes everything you give it.

Step 2

Set the rules

Pick a voice, write a greeting, define business hours. Decide if it can email, transfer, or just answer.

Step 3

Get a number

We give you a number, or forward your existing line. Calls start routing immediately.

Step 4

Get notified

After every call, you get an email with the transcript, summary, and any action the agent took.

Your Excel can answer the phone now

Most small businesses keep the day in a spreadsheet: orders, bookings, customers. Import it, and the agent looks a caller up and reads back their own row, nobody else's.

Exact, never a guessThe caller gives their order number, or is recognised by their phone number. Only an exact match is read out; a near match returns nothing.
Import, edit, exportUpload the sheet, correct a row in the dashboard, download it back as Excel whenever you like. Your data is never locked in.
On the recordEvery lookup lands on the call record, so you can still see which row was read out, weeks later.

Lookup on a call

Caller: Hi, is my order ready?

Agent: Gladly. What is your order number?

Caller: A-1043.

Agent: Found it. Two trays of sourdough, ready for pickup Thursday from 9.

Read from row A-1043 of your sheet, and from nothing else.

Works for any business that takes phone calls

Restaurants

Friday evening service: every table is full and the phone keeps ringing. Callers want a table, opening hours, or to know if the kitchen can do gluten-free.

Answers menu, price, and allergen questions straight from your uploaded menu.
Takes reservation requests with name, time, and party size, and books them into your calendar.
Nothing gets lost in the rush: after service, every call is waiting in your inbox.

Medical clinics

The front desk is with patients while the phone rings with the same questions: opening hours, what to bring, how to get an appointment.

Handles the routine: opening hours, address, what patients should bring.
Takes appointment requests and messages with a callback number for your staff.
Your team reads what each caller needed without picking up the phone.

Salons & spas

Your hands are in foil or mid-massage when the phone rings. Most callers just want an appointment or a price.

Books appointments directly into your calendar while you keep working.
Quotes prices and treatment durations from your uploaded price list.
You see who called and what was booked, without interrupting a treatment.

Real estate

Every missed call is a missed lead. Callers ask about listings, viewings, and whether the apartment is still available.

Answers questions about your listings from the documents you upload.
Collects each caller's name, number, and the property they want to view.
Every lead lands in your inbox, ready to call back.

Auto repair

Hands under a hood all day: callers want prices, opening hours, or to bring a car in.

Knows your services, prices, and hours from your documents.
Books drop-off appointments and takes breakdown messages with a callback number.
You call back between jobs, not during them, with the details in front of you.

Law firms

Callers reach out at all hours about ongoing matters and new mandates. The first contact decides whether they stay.

Covers the practical side: office hours, areas of practice, what to bring.
Takes structured messages and books consultation appointments.
Every conversation is on record, so nothing depends on a sticky note.

Education

Enrollment season means the same questions on repeat: dates, fees, requirements, and how to sign up.

Explains courses, dates, and enrollment from your brochures and info sheets.
Books info appointments and takes messages for the office.
Speaks more than 25 languages, so parents can ask in their own.

After-hours answering

Your business closes, your callers don't stop. Forward your line after closing time and every call still gets answered.

Answers with your knowledge and your greeting, at 3 a.m. like at 3 p.m.
Takes messages and booking requests while you sleep.
Next morning your inbox tells you exactly what happened overnight.

Retail

Customers call about opening hours, products, and prices while your team is on the shop floor.

Looks up products and prices in your uploaded catalog or price list.
Tells callers your hours, address, and how to find you.
Takes requests as messages with a name and callback number for your team.

Logistics

Dispatch can't pick up every call: drivers, customers, and partners all ring the same line.

Fields the standard questions: hours, areas served, procedures.
Takes structured messages with reference numbers and callback details.
Dispatch reads every call without having answered one.

Frequently asked questions

What is PhoneMyAgent?

PhoneMyAgent is an AI phone answering service for businesses. You get a phone number whose calls are answered around the clock by an AI voice agent that has read your business documents. It answers questions, takes messages, books appointments, and emails you a transcript and summary after every call.

How does the agent know my business?

You upload your documents: menu, price list, opening hours, policies, FAQs. PhoneMyAgent indexes them, and the agent answers callers from exactly that knowledge. You can update or remove documents at any time.

Can I keep my existing phone number?

Yes. PhoneMyAgent gives you a new phone number, and you forward your existing line to it, so nothing changes for your callers. No new hardware, no installation.

Can the agent book appointments?

Yes. The agent offers free slots during the call and books directly into your PhoneMyAgent calendar. You decide what it may do: answer questions only, take messages, book appointments, or send emails.

Which languages does PhoneMyAgent support?

The voice agent understands and speaks more than 25 languages. The website and dashboard are available in English and German.

What does PhoneMyAgent cost?

Every new account starts with 45 free minutes to try the service, no credit card. When you are ready, choose a paid plan for monthly minutes and more knowledge storage. Every plan is all-inclusive, with no setup fees or telephony surcharges. See the pricing page for details.

How do I sign in, and what data does PhoneMyAgent use?

You create your account with your email address, or sign in with Google. With Google sign-in, PhoneMyAgent receives only your email address and an identifier for your Google account, and uses them to create and sign in to your account. Details are in our privacy policy.

Can the agent use my Excel or customer list?

Yes. You import a spreadsheet of orders, bookings or customers (.xlsx, .csv or .json), match the columns once, and the agent looks callers up by their reference or phone number. It reads back only the caller's own row, and only the columns you allowed. Lookups are exact: when two entries could match, the agent asks for more rather than guessing. You can edit rows in the dashboard and export the sheet back to Excel at any time.

Your business phone, answered by AI.